Revenue operations shaped by how you practise.
A walk-in clinic, a multi-site group and a therapy practice lose revenue in different places. We start from the setting you run, then work the claims that setting produces.
Settings we serve
The practices we work with.
Each page sets out what is different about billing for that kind of practice, and what we do about it.
Practice settings are being set up
No practice settings have been published yet. A setting appears here only once it has been approved in the Admin Panel under Content > Industries.
Next steps
Look closer at your own numbers.
Free RCM assessment
A structured review of how your revenue cycle is running, whatever the setting.
Start the assessmentRevenue leakage calculator
Estimate a range from the figures you enter. Nothing you type leaves your browser.
Open the calculatorSolutions
The services behind every setting page, from eligibility through to A/R follow-up.
See the servicesResources
Guides on denials, coding and payer behaviour, each with its sources and review date.
Browse resources
Questions
Working with Kitronixe.
What practices usually ask before they hand over their billing, whatever the setting.
How is revenue cycle management priced?
Pricing depends on scope, volume and specialty, so it is quoted rather than published. An RCM assessment is the usual starting point, and you can also request pricing directly.
Where do you start?
Usually with an RCM assessment: a review of denials, A/R, workflows and reporting to see where revenue is getting stuck. The first changes go where a problem starts, not only where it shows up.
Can we hand over part of the revenue cycle and keep the rest in-house?
Yes. Some practices hand over the whole cycle; others keep front-desk or coding work in-house and use Kitronixe for the rest. Ownership of each workflow is agreed up front, so nothing falls between the two teams.
How is revenue cycle management different from medical billing?
Medical billing concentrates on turning encounters into paid claims. Revenue cycle management covers the whole path - including the front-end work that decides whether a claim can be paid and the reporting that shows where revenue is being lost - and runs it as one operation.
What does end-to-end revenue cycle management include?
Front-end work (scheduling, registration, eligibility and authorization), mid-cycle work (charge capture, coding, claim scrubbing and submission) and back-end work (posting, denials, A/R, patient balances and reporting). The exact scope is agreed for each engagement.
What do you report on?
Days in A/R, denial rate, clean claim rate and net collection rate, monthly and against an agreed baseline. If performance slips you will see it in a report before you hear it in a meeting.
Not sure which setting fits your practice?
Many practices are more than one - a primary care group with a walk-in site, say. Tell us how you are set up and we will say plainly whether and how we can help.